Next-Gen Support Engine

Support that
Feels Like Magic

Empower your team with an AI that learns, adapts, and resolves. Turn every support interaction into a moment of delight.

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AI Generated
Efficiency
+45%
Response time improved
1,000+ Support Agents

Everything you need,
Nothing you don't.

We've stripped away the complexity to focus on what truly matters: solving your customers' problems faster.

AI Powered

Smart Auto-Responses

The AI learns from your history.

Based on your knowledge base, here is the solution...

Powerful Control Panel

Complete Control Over Your Support Ecosystem

Give your customers the power to manage their own support experience. Our comprehensive backoffice allows for full customization, analytics, and team management.

Widget Customization

Customize colors, position, and behavior to match any brand identity.

Advanced Analytics

Track response times, AI resolution rates, and customer satisfaction scores.

Team Management

Manage agent roles, permissions, and view individual performance metrics.

How it works

A seamless flow from question to resolution.

User Asks a Question

Your customer types a question into the chat widget on your site.

AI Searches Knowledge Base

Our AI instantly analyzes the intent and looks for a matching answer in your FAQs.

Instant Answer or Escalation

If found, the answer is delivered immediately. If not, a human agent is notified.

Knowledge Loop

Agents answer new questions, and with one click, add them to the FAQ for next time.

Ready in minutes, not days

Implementing our widget is as simple as copying and pasting a few lines of code. It works with any website or web application.

  • Works with React, Vue, Angular, and plain HTML
  • Customizable colors to match your brand
  • Secure and lightweight
  • Mobile responsive out of the box
import{ SupportAI }from'@support-ai/sdk';
constwidget=newSupportAI({ ... });
// Initialize the widget
widget.init({ ... });
// Listen for events
widget.on('message', (msg) => {
console.log(msg);
});